Account Related

1. What can I do if I see suspicious activity in my account?

If you come across any suspicious activity, please contact our Customer Support immediately and raise a support ticket. 

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2. How to beware of phishing scams?

Phishing scams may occur when fraudulent sources conduct so-called trustworthy impersonations to trick or manipulate users into revealing sensitive information. The impersonator may then use this information to access user accounts in an unauthorised manner. For users to safeguard their personal information, staying informed against phishing is among an effective way to maintain security.  

What You Should Remember

• Users should never share their password with anyone. Not even someone claiming to represent BitDelta India. A user’s password is theirs alone.
• Users should be cautious of any message asking them to modify or disable their security settings. This is a common tactic used in phishing scams. 
• Do not grant remote access to your BitDelta India account.

3. Is there a Bug Bounty program?

If you believe you have found a security vulnerability or Bug that affects BitDelta India, please report it to the Security Team. The team will investigate all legitimate reports and work dedicatedly to resolve the problem.