Verification

1. Is my information protected during the verification process

BitDelta India is a fully-compliant platform registered with  with FIU-IND as a VDA-SP (Virtual Digital Asset Service-Provider). Therefore, we uphold the highest standards of due diligence measures. In order to safeguard users' information. The data obtained during the verification process is securely stored in an encrypted format.

2. Why is a ‘live selfie’ needed?

The live selfie is an compulsory KYC  procedure laid down in regulations  that aims to align the user’s KYC information in accordance with the latest compliance guidelines. During this process, BitDelta India requires a real-time live selfie to enhance security measures, thereby safeguarding a user’s account from unauthorised use.

3. Can I make deposits / withdrawals on BitDelta India without completing my KYC?

It is mandatory as per regulations for clients to complete their KYC (Know Your Customer) process for the next stage of activity on the platform. Bitdelta India is committed to complying with the applicable guidelines. This helps ensure a secure and seamless experience for users.

4. What documents do I need to submit for KYC verification?

For the KYC verification, users need to have their original PAN Card and original Aadhaar Card readily available to complete the KYC verification process.

5. How can I complete my KYC with DigiLocker?

To complete the KYC (Know-Your-Customer) through DigiLocker, please keep the following documents ready:

• Aadhaar Card number
• A mobile number linked with the Aadhaar Card, to receive an OTP
• The PAN Card uploaded in DigiLocker
• Your 6-digit DigiLocker PIN

These are the steps to complete KYC via DigiLocker:

• Select the DigiLocker KYC process
• Enter your Aadhaar Card number
• Enter the 6-digit OTP received on your Aadhaar-linked mobile number
• Enter your 6-digit DigiLocker PIN
• Complete the process by capturing your selfie for verification.

6. How much time does it take for the KYC process to be complete?

It may take up to 24-hours for the KYC process to be completed.